Pick-up is available for select products within brick-and-mortar Collections (Example: The Coffee MUGG, The VINE Juice Company). To take these items home with you from their walls, select the "IN-STORE PICK-UP ONLY (Will NOT Ship)" option and show an employee your receipt upon paying. Be aware, we will NOT SHIP items that are in-store, even if you provide a shipping address. Local delivery is also offered for select products at select locations as a faster, more affordable alternative to shipping and can be provided as early as next day (business days), as so long as the item is not a pre-order/pre-sale. Items other than pre-order/pre-sale typically ship within 2 days and typically takes between three to five days to arrive once shipped. You will receive an email once your items have shipped. Your items may be delayed as the result of the pandemic and the abrupt changes that the postal service, our distributors, or manufactures may make. We apologize beforehand for any inconvenience that may occur as a result of our volatile market and will do our best to notify you of any such changes should we be aware that they occur. Thank you for your patience and support during COVID-19. Please contact us for questions.